Three Additional Tennessee Utilities Select MyUsage Prepay
Dallas, Texas – September 15, 2014 – Three Tennessee utilities, Humboldt Utilities, Mount Pleasant Power System, and Ripley Power and Light Co, have joined a growing number of utilities selecting Exceleron Software’s MyUsage to offer prepay utility services to local residents.
The three utility service providers have independently partnered with Dallas-based Exceleron Software, the leading software developer of prepay solutions for the utility sector. In the coming weeks, Exceleron will integrate its MyUsage platform with the utilities’ existing systems, including their advanced metering infrastructure (AMI), customer information system (CIS), and payment processors. Then each of the utilities will complete a pilot program before offering prepay accounts to all its residential customers.
“MyUsage Prepay has a strong presence in Tennessee, and these new business relationships will allow us to bring the benefits of prepay accounts to even more local residents,” said Jeff Severs, COO of Exceleron. “We appreciate these opportunities to demonstrate yet again why MyUsage Prepay is the leading prepay application for the utility sector.”
Customers who opt into the prepay program will be able to access their account balance and usage history via the MyUsage smartphone application, the MyUsage web portal, telephone, email, and text messaging. They can add funds to their prepay account through a variety of convenient payment options.
About Humboldt Utilities
Humboldt Utilities is a municipally owned utility company serving Humboldt, Tennessee and the surrounding area with electric, gas, water, and wastewater services for approximately 4,400 customers. The company has been the benchmark in West Tennessee for low rates and excellent service since 1939 and has a reputation for being one of the most reliable and “customer friendly” utilities in the area. For more information, visit www.humboldtutilities.com.
About Mount Pleasant Power System
Mount Pleasant Power System’s vision is to provide safe, reliable service to the community at the most affordable price. Through the Comprehensive Services Program (CSP), TVA and Mount Pleasant Power System provide engineering and technical assistance for commercial and industrial consumers. CSP covers all areas of energy use, including power analysis, technical services, energy use and predictive maintenance. For more information visit, www.mountpleasantpower.com.
About Ripley Power & Light Co
Ripley Power and Light Company is a municipally owned utility providing electricity to about 6,000 residential customers in Ripley, Halls, Henning and Gates, Tennessee. The mission of Ripley Power and Light is to provide the best possible service at the lowest possible cost. It is one of only 154 public utilities in the United States to earn the Reliable Public Provider Award. For more information, visit www.ripleypower.com.
About Exceleron Software
Exceleron Software is the leading provider of prepayment and financial technology solutions for North American utilities, having served more than 100 utility customers and 500,000 prepay consumers. Electric, water, and gas utilities are using Exceleron’s MyUsage solution to recover more than $20 million in bad debt and process more than $500 million in payments while helping consumers practice energy conservation and avoid nearly $1 billion in service connection and late fees. Consumers have more access to detailed consumption information and greater control over the amount, frequency, and method of payments. This increases customer choice, improves customer satisfaction, and significantly lowers financial risk for utilities.
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