Kansas City PUD Selects MyUsage Prepay
Dallas, Texas – September 10, 2014 – The Kansas City Board of Public Utilities has joined a growing number of utilities selecting Exceleron Software’s MyUsage to offer prepay utility services to local residents for electricity and water.
Utilities across the country are switching to a prepay model in which consumers pay for utility services before they use them. Customers with a prepay account have access to detailed information about their consumption and can choose the amount and frequency of payments, obtaining greater control over their utility service consumption and budgeting practices. Customers can access their account balance and usage history via the MyUsage smartphone application, the MyUsage web portal, telephone, email, and text messaging. They can add funds to their prepay account through a variety of convenient payment options.
The Kansas City BPU has partnered with partnered with Dallas-based Exceleron Software, the leading software developer of prepay solutions for the utility sector. In the coming weeks, Exceleron will integrate its MyUsage platform with the utilities’ existing systems, including their advanced metering infrastructure (AMI), customer information system (CIS), and payment processors already being used by the Kansas City BPU. Then the BPU will complete a pilot program before offering prepay accounts to all residential customers.
“We’re very pleased to be working with the Kansas City BPU to make prepay accounts available to an ever-wider base of energy consumers,” said Jeff Severs, COO of Exceleron. “We look forward to a smooth integration process and a successful pilot program in the coming months.”
Severs noted that Kansas City BPU is the second utility service provider in the State of Kansas to select MyUsage Prepay, following in the footsteps of Westar Energy, which selected MyUsage Prepay earlier this year.
About the Kansas City Board of Public Utilities
As a not-for-profit public utility, the Kansas City Board of Public Utilities (BPU) has provided safe, dependable water and electric services in Kansas City, Kansas, for more than 100 years. Today, BPU services nearly 63,000 electric customers and 50,000 water customers over approximately a 130-square-mile area. BPU’s primary focus has always been, and remains, the satisfaction of its customers and a commitment to the quality of life in the communities it serves. This has allowed BPU to be recognized as one of the top public utilities in the country. For more information visit, www.bpu.com.
About Exceleron Software
Exceleron Software is the leading provider of prepayment and financial technology solutions for North American utilities, having served more than 100 utility customers and 500,000 prepay consumers. Electric, water, and gas utilities are using Exceleron’s MyUsage solution to recover more than $20 million in bad debt and process more than $500 million in payments while helping consumers practice energy conservation and avoid nearly $1 billion in service connection and late fees. Consumers have more access to detailed consumption information and greater control over the amount, frequency, and method of payments. This increases customer choice, improves customer satisfaction, and significantly lowers financial risk for utilities.
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