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Paying high utility bills is tough. Not paying them is worse.
Unpaid bills can lead to disconnects, irritated consumers, extra costs for electric service providers, reconnects and additional fees that make it harder to pay the next bill.
Don’t you wish there was a better way?
Now there is.
Exceleron is a provider of prepaid electricity billing services to utilities operating with AMR/AMI electric meters. No unique prepay electric meters need to be deployed as our application (PAMS) is software based giving the prepaid electric providers the ability to launch services quickly and inexpensively. Prepaid electric service offerings are becoming critical as costs continue to escalate. Contact Exceleron to see how prepay electricity programs can benefit utilities and consumers.
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| Case Studies |
Central Electric Membership Corporation
Exceleron Software’s Prepaid Account Management System lets Central Electric offer an affordable alternative to high-risk customers who would otherwise struggle to pay a $500 upfront deposit for electric service. Thanks to the prepay system, Central Electric has been able to cut its write-offs almost in half while offering its services to a wider customer base.
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Co-Mo Electric Cooperative
Exceleron Software’s Prepaid Account Management System has helped Co-Mo Electric Cooperative better serve its low-income customers by eliminating the need for high deposits and minimizing the service disruptions associated with disconnected service. Customers now are able to manage their service on their own, tracking their electricity usage, monitoring their balance, and requesting reconnection with a few simple clicks.
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Oklahoma Electric Cooperative
Customer satisfaction soared when Oklahoma Electric began using Exceleron Software’s Prepaid Account Management System. The co-op was able to reduce expensive write-offs without the need to collect large deposits or disconnection fees, and customers embraced the opportunity to take more responsibility for their bills and electricity usage.
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Pee Dee Electric Cooperative
Exceleron Software’s Prepaid Account Management System has helped Pee Dee Electric Cooperative improve its customer service, giving new customers an easy way to avoid paying a high deposit to connect their electric service. Customers are now more aware of how much energy they’re using, which has resulted not only in cost savings, but also energy conservation.
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| News Releases |
Thursday, March 5, 2009
Exceleron Adds New Georgia Customers
Electricity users in Georgia will soon be able to pay for their electricity consumption before they use it, avoiding surprisingly high bills and eliminating the need to make large deposits to connect service.
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